Whitsunday Getaways is committed to protecting your privacy. This Statement discloses the practices by which Whitsunday Getaways intends to protect the quality and integrity of your personally identifiable information.


We understand how important the privacy of your personal information is to you, as such, Whitsunday Getaways provides the following Guidelines defining how we shall deal with your personal information


1. Collection


Whitsunday Getaways will only collect personal information that is necessary for providing those services offered on our website. We shall advise you at all times the purpose of our collection and ensure that your personal information is collected by lawful and fair means and by your express consent.


When submitting information on our site, we will collect details including your name and email address such that newsletters can be delivered to you. The information we collect is essential for us to be able to identify accurately who is requesting our newsletter service so that we may be able to respond to your request.


Such information which is collected will be held in the strictest confidence.


2. Use and Disclosure


Personal Information we collect will only be used and disclosed for the purposes identified in our website. Should Whitsunday Getaways intend utilising this information for secondary purposes your express consent would first be obtained.


3. Data Quality


Reasonable steps will be taken to ensure that personal information which is collected, used and disclosed is relevant, accurate, complete and up to date for the purposes for which it is to be utilised.


4. Data Security


In house safeguards will monitor and maintain personal information to protect against unauthorised access, misuse, alteration, destruction and loss. Furthermore, all information that Whitsunday Getaways no longer requires will be destroyed or permanently de-identified to ensure continued protection of your personally identifiable information.


5. Openness


Whitsunday Getaways publicly exhibits its personal information practices and management policies. As well as making these guidelines available Whitsunday Getaways will take reasonable steps to bring to your attention what information it holds, for what purposes and how it collected, uses and discloses that information.


6. Access and Correction


Where information is held by Whitsunday Getaways regarding an individual, access will be provided upon request in a form reasonably suitable to the information held, except to the extent that;


(a) The request for access by the individual is frivolous or vexatious; or

(b) Providing access would unreasonably impact on the privacy of others; or

(c) Providing access would be unlawful; or

(d) Providing access would prejudice commercial negotiations between the individual and Whitsunday Getaways.


If access is denied to an individual then written reasons will be provided outlining why access has been denied.


Where an individual establishes that the information held about them by Whitsunday Getaways is not accurate, complete or up to date, Whitsunday Getaways will take reasonable steps to correct that information.


We will provide full access to all personal information you have given to us. If you do not wish to have personal information used for a particular purpose we will not do this.


If you desire to review or make necessary corrections or remove personal information you do not wish us to retain please e-mail us via our enquiry page to do so.


7. Identifiers


Whitsunday Getaways will not adopt an identifier that has been assigned by a Government agency as a means of identifying an individual.


8. Anonymity


Whenever it is lawful and practicable, individuals will have the option of not identifying themselves when entering into transactions with Whitsunday Getaways.


9. Transborder data flows


Whitsunday Getaways will not transfer personal data outside of Australia unless:


(a) the individual concerned consents to the transfer; or

(b) Whitsunday Getaways has a reasonable belief that the overseas recipient is subject to similar privacy laws to Australia

(c) the transfer is necessary for the performance of a contract between the individual concerned and Whitsunday Getaways

(d) the transfer is for the benefit of the individual concerned and it is not practicable to obtain the individual's consent as to the subject matter of the information transferred.


10. Sensitive Information


Whitsunday Getaways will not collect personal information which reveals race, religious beliefs, political opinions, trade union membership, details of health, disability or sexual activity or orientation unless the explicitly disclosed by the individual in using the site.


As such Whitsunday Getaways will not collect personally identifiable information about you except when you have authorised us to do so.


Cookies and Browsing


Information we collect via our website contributes to the development of the site by allowing statistical analysis of users. This collection of statistical data is carried out anonymously with no attempt to identify users or monitor their specific browsing activities.


As such, in order to help us improve our customer service, we utilise cookies in order to statistically track our web sites performance. We collect anonymous information from users of our web site including monitoring the domains from which people visit and measuring visitor activity.


We will only use your disclosed personal information or information generated by cookies that you have provided to us when we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure or you have specifically and knowingly provided that information to us. Whitsunday Getaways will not share your personal information with individuals or organisations outside of Whitsunday Getaways.





The information provided on this website is of a general nature and no representations are made as to its completeness and currency. The material contained on this web site is liable to change at any time without notice. The information does not constitute legal advice and as such no individual should rely or act solely on the basis of this information. The information presented is in no way a substitute for detailed legal advice. Access to information on this web site does not create either a relationship of solicitor/client or formulate a contract between the web site hosts and visitors.


This web site may contain links, frames and references designed to assist in accessing related material. Whitsunday Getaways makes no warranty or representation as to the accuracy or applicability or the material contained in those sites. We can not control the content of other sites, as such references are not an endorsement of those parties or their products and services.


Copyright is retained in all works contained in this web site. Unless prior written consent is obtained no material may be reproduced, adapted, distributed, stored or transmitted unless; the reproduction is for private or non-commercial purposes and that such works are clearly attributed to Whitsunday Getaways Lawyers with a copy of this disclaimer attached.


Whitsunday Getaways does not represent or warrant that the information on this web site is free from viruses or like defects and recommends that an appropriate virus check be utilised prior to downloading any file.


Whitsunday Getaways excludes to the extent permitted by law all liability to third parties that access information contained on this web site either directly or indirectly and rely on or use such materials.




Terms & Conditions


If a trip is cancelled by Whitsunday Getaways Pty Ltd for any reason, we will provide a full refund of the charter fee (this excludes any credit card fees incurred). If it is necessary for YOU to cancel less than 21 days before departure it will result in complete forfeiture of the full charter price. There will be a 2% surcharge for all credit card purchases.


Prices are based on twin-share accommodation unless otherwise specified. Prices include Professional Skipper and Hostess, all meals, live aboard accommodation and use of all snorkel equipment. All prices are per person in AUD and include GST, National Park and Great Barrier Reef Marine Park entry fees and administration fees. Prices do not include any transfers or airfares. A surcharge may apply for certain dietary requirements. We recommend that you take out travel insurance.


Clients should note that adventure travel involves risk. Whilst we make every effort to safe guard our guests, we cannot be responsible for any damage, personal injury or loss due to the actions of passengers that are beyond our control. All departures and itineraries are subject to weather and maybe changed or cancelled at the discretion of Whitsunday Getaways Pty Ltd.


We reserve the right to substitute vessels without notice at any time for any reason.


At certain times of the year ‘dangerous’ jellyfish inhabit these waters and passengers should take care of their own safety. To minimise this risk, you will be provided with a full length protective ‘Snorkel/Wetsuit’ to wear whilst swimming and snorkelling during the charter. These are provided for your protection and are located on the vessel. Passengers entering the water do so at their own risk. Owners and operators of the vessel will not be liable for any personal injury, illness or death or any other consequences whatsoever of passengers being stung by jellyfish.


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